Welcome to Les Marchands Ottawa
Place your ice order in just a few quick steps, and we’ll take care of the rest.
Upcoming Delivery Schedule
Monthly Drop-Offs: May 29 • June 26
After June: Deliveries every Thursday
How to Place Your Order
Enter Your Client ID
This ties your order to your pricing, delivery zone, and account details—make sure it’s correct.Fill in Your Contact Info
Name, email, phone number, and delivery address (select the suggested address when it pops up).Choose Your Ice Products
Cocktail Clear Ice:
Regular Cube | King Cube | Spears
Select Your Delivery Date & Time
For May and June, pick from our May 29 or June 26 slots.
From July onward, choose any Thursday that works for you.
Submit & You’re All Set
No back-and-forth. We’ll queue your order and send you a confirmation email right away.
After You Submit
Order Confirmation arrives by email—double-check your details there.
Invoice is sent to the billing address on file. Please settle according to your account terms (due-upon-receipt customers can pay via the secure link in your invoice email).
Need to update billing info? Just email us at info@lesmarchands.ca and we’ll take care of it.
⚠️ Important Notes
Orders without a valid Client ID may be rejected.
Double-check for any autofill errors—an incorrect address or ID can delay your delivery.
Questions or last-minute changes? Reply directly to your confirmation email or contact us anytime.